In India, an aware consumer is still far from being empowered. Cut-throat competition coupled with the greed to be the first, has led manufacturers, sellers and service providers deliver poor quality products and services, often followed with unethical practices to run away from responsibility. Although Consumer Protection Act, 1986 gives consumers the legal weapon to protect themselves, lack of guidance and clear understanding of the procedure to be adopted render consumers helpless. Thus, despite the intent, they are unable to seek redressal under the Act.
This course makes aware consumers empowered. It helps lawyers and law students get familiar with the detailed procedure to file a consumer grievance, process of approaching a Consumer Forum, detailed descriptions of laws that are applicable, accompanied illustrations and case studies to facilitate understanding.
After completing this course, you will be able to:
Language : English
Learners must submit all assignments and secure at least 50% marks in Certification Exam at the end of the course to obtain the course certificate.
Video Lectures by Advocate Avani Bansal, Supreme Court of India